Wednesday, February 21, 2024

“Compliance Coaching Made Straightforward” Webinar Explores Finest Practices and Constructing a Tradition of Compliance

Final week, Litmos held a stay digital occasion, “Compliance Coaching Made Straightforward,” by which panelists Pam Ramsbott (Director of International Expertise Administration, Litmos) and Emilee Johnson (VP of Company Enablement & International Gross sales, Celigo) mentioned easy methods to create a tradition of compliance by way of steady coaching, easy methods to “transcend the checkbox” when constructing a compliance program, and greatest practices for constructing a simpler compliance coaching.

In the course of the presentation, Ramsbott highlighted the significance of compliance coaching for any group and defined why compliance doesn’t should be a frightening job. She inspired attendees to make compliance coaching greater than a obligatory “checkbox” exercise, and advocated for integrating compliance coaching into the tradition of their organizations.

Johnson joined Ramsbott for the second half of the webinar, to share her expertise at Celigo. As a Litmos buyer, Celigo has constructed a profitable compliance coaching program. Johnson mentioned the best way her crew’s technique for constructing compliance coaching, and the way they’ve leveraged Litmos’ Studying Administration System (LMS) to launch pre-built and customized compliance programs, combine trainings into their tech stack, and leverage dynamic reporting for higher accountability.

Addressing widespread compliance coaching challenges

In a stay viewers ballot, 48% of attendees cited lack of worker and supervisor engagement as a prime problem for compliance coaching. Different challenges that Ramsbott addressed in the course of the webinar included inadequate reporting, restricted implementation sources, and lack of coaching consistency.

The potential options and techniques that Ramsbott and Johnson proposed for bettering worker and supervisor engagement included constant and steady coaching, gamification, and extra related and accessible content material. Since 50% of attendees reported prioritizing consistency as a greatest apply for his or her group, Johnson went into some element about the advantages that Celigo has seen from making use of this greatest apply of their compliance coaching strategy. “We do compliance coaching fairly persistently inside our group,” Johnson defined. “Staff actually anticipate it. It’s coming. It’s one thing that they know that occurs, and that consistency actually can construct belief inside your workforce.”

For growing engagement, Ramsbott additionally argued that constructing related and goal-oriented compliance coaching is vital. “If we’ve bought organizational objectives and we’ve bought studying objectives and targets, it’s useful for the learner to know what’s in it for them. Why are they doing it? What are they going to realize?”

Leveraging reporting to enhance compliance processes

Ramsbott and Johnson additionally highlighted the significance of normal reporting and making managers accountable for his or her groups’ compliance coaching completion, noting that the fitting LMS can supply instruments that assist groups reinforce accountability and automate crucial processes.

In discussing how Celigo makes use of Litmos’ customized stories, Johnson defined, “After we do go into an audit, as an alternative of type of monitoring down all of the totally different spreadsheets… we ship it to the auditing agency and that’s it. It simply takes care of itself in a matter of minutes.”

Johnson’s dialogue about customized stories additionally demonstrated the affect that high quality reporting can have on management buy-in, in keeping with Ramsbott. “On the government stage, Emilee is ready to present that reporting.” Referring to the chief management at Celigo, Rambsbott added, “They’re trying, and so they care, and so they’re invested in it. And when you’ve sponsorship throughout that stage of management throughout the group, the reporting issues.”

The webinar concluded with a stay Q&A session, the place Litmos’ Director of Product Advertising and marketing, Christie Bacchus supplied extra particulars in regards to the international library of compliance course obtainable to Litmos customers, in addition to the leaderboard and badging options that Litmos customers can leverage to drive engagement.

To discover all the subjects mentioned throughout final week’s, “Compliance Coaching Made Straightforward” webinar, you’ll be able to watch the recording right here.

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